Source: https://tendernation.io/opportunities/01a13be2-1484-70fe-a20f-63013d552f5a/out-of-hours-phone-service

awarded GB negotiated without publication procedure

# Out of Hours Phone Service

[Housing Solutions](https://tendernation.io/buyers/housing-solutions)

Estimated value

Not stated

Published

22 Jun 2026

Deadline

Rolling deadline

## About this tender

Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year.

## CPV classification

Call centre Telephone-answering services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06b9c9-2026-06-22T10:37:14+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06b9c9-2026-06-22T10:37:14+01:00)

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