Source: https://tendernation.io/opportunities/01a13be1-5940-7354-9951-870f14e7290a/the-decision-making-service-support-for-disabled-persons-railcard awarded GB open procedure Suitable for SMEs # The Decision-Making Service Support For Disabled Persons Railcard [Rail Delivery group Ltd](https://tendernation.io/buyers/rail-delivery-group-ltd) Estimated value Not stated Published 10 Sept 2026 Deadline Closed 13 Jul 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according to eligibility criteria and rules. The service will focus exclusively on the review, validation, and outcome of DPRC applications, operating within the Rail Delivery Group’s (RDG) CRM infrastructure. This procurement does not include the provision of a customer contact handling service (e.g. inbound calls, webchat, or general enquiries). Instead, it is centred on the processing and assessment of applications and supporting evidence to determine customer eligibility. ## CPV classification Support services for railway transport Administration services Call centre Data analysis services Administrative educational services Source Find a Tender (UK) · Notice ocds-h6vhtk-06b47c-2026-09-10T12:45:59+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06b47c-2026-09-10T12:45:59+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Rail Delivery group Ltd: past awards and live tenders](https://tendernation.io/buyers/rail-delivery-group-ltd) [Sector More Logistics & travel services tenders](https://tendernation.io/sectors/logistics-travel-services) ## More tenders like this [Cargo handling services – Proc. n. 4388/AQ/2026 · Giunta Regionale della Campania - Ufficio Speciale Centrale Acquisti · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-430a-71d6-b6de-a6b715f901b7/italy-cargo-handling-services-proc-n-4388aq2026) [Aircraft refuelling services – Kvaltitetssäkring av bränsleangläggningar - Bränslepool · Sjöfartsverket · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-44c0-73b5-a5cf-3990cc342f52/sweden-aircraft-refuelling-services-kvaltitetssakring-av-bransleanglaggninga) [Traffic control services – Accords-cadres pour la réalisation de comptages et d'analyses de déplacements sur les Routes Départementales (2027-2031) · Departement de la Reunion · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a15183-1f68-73d4-8df5-2d8e6b23b4a2/france-traffic-control-services-accords-cadres-pour-la-realisation-de-compta) [Travel management services – Nemzetközi utazásszervezési szolgáltatások · Nemzeti Média- és Hírközlési Hatóság · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-165f-7395-ac88-51f8106fabdf/hungary-travel-management-services-nemzetkozi-utazasszervezesi-szolgaltataso) [Travel agency and similar services – Servicio de agencia de viajes para la Universidad Carlos III de Madrid · Rector de la Universidad Carlos III de Madrid · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0cdf-70e5-9842-c2471efcf2fd/spain-travel-agency-and-similar-services-servicio-de-agencia-de-viajes-para) [Port and waterway operation services and associated services – Taipaleen ja Konnuksen kanavien sekä Savonlinnan avattavien siltojen käyttö ja kunnossapito 2027 - 2031 · Väylävirasto · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-4d28-7094-abd4-d179aaeebcd1/finland-port-and-waterway-operation-services-and-associated-services-taipale)