Source: https://tendernation.io/opportunities/01a13be1-3a24-7173-af7f-8946648ad314/technical-implementation-partner-business-change-partner-dasp

closed GB open procedure Suitable for SMEs

# Technical Implementation Partner & Business Change Partner (DASP)

[NHS Blood and Transplant](https://tendernation.io/buyers/nhs-blood-and-transplant)

Estimated value

£9,166,666

Published

30 Sept 2026

Deadline

Closed

9 Oct 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Split into 2 lots

    You can usually bid for just the lots you can deliver.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

NHS Blood and Transplant (NHSBT) is procuring delivery partners for the Donor and Session Programme (DASP), a strategic digital transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma.

The procurement is divided into two Lots:

- Lot 1 Technical Implementation Partner

The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.

Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.

- Lot 2 Business Change Partner

The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.

NHSBT intends to award a single-supplier contract for each Lot. Suppliers may tender for either Lot or both Lots but must submit a complete and independently compliant Tender Response for each Lot tendered for.

The full requirements, eligible CRM Platforms, procurement procedure, Conditions of Participation, award criteria, evaluation methodology, timetable, contract terms and submission instructions are set out in the Invitation to Tender and associated tender documents available through Atamis under reference C468497.

Read full description

## CPV classification

Project management consultancy services IT services: consulting, software development, Internet and support Software integration consultancy services Systems and technical consultancy services System implementation planning services Business and management consultancy and related services Business development consultancy services Business and management consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06b25f-2026-09-30T08:12:04+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06b25f-2026-09-30T08:12:04+01:00)

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