Source: https://tendernation.io/opportunities/01a13be0-fae4-7193-85b0-9d8544395133/repayment-unverified-customers

pending GB open procedure Suitable for SMEs

# Repayment Unverified Customers

[Student Loans Company](https://tendernation.io/buyers/student-loans-company)

Estimated value

£2,790,000

Published

10 Jun 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

An outbound dialler service is required as part of the internal strategy to improve verification rates for customers who cannot be located within the Tax and Benefits system, do not repay SLC directly, or do not respond to requests for information about their circumstances.

Customer‑level data will be shared with the external supplier on files to enable outbound contact. To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.

## CPV classification

Collection agency services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06b204-2026-06-10T15:07:34+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06b204-2026-06-10T15:07:34+01:00)

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[Buyer profile Student Loans Company: past awards and live tenders](https://tendernation.io/buyers/student-loans-company) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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