Source: https://tendernation.io/opportunities/01a13be0-103c-7332-bb0d-2ef75696ee1e/third-line-it-infrastructure-support-and-network-operations-centre-services awarded GB open procedure # Third Line IT Infrastructure Support and Network Operations Centre Services [Cottsway Housing Association Limited](https://tendernation.io/buyers/cottsway-housing-association-limited) Estimated value £166,680 Published 24 Sept 2026 Deadline Closed 19 Jun 2026 ## Who can bid - Open to suppliers based in the UK The buyer has limited bidding to suppliers with substantive operations in this area. [PPN 005: reserving by supplier location](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html) - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The primary objectives of this tender are to: - Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. - Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. - Establish meaningful, contractually backed response times for monitoring alerts and incident notification. - Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. - Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. - Deliver active, accountable account management with a named contact and regular service reviews. - Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in InTend. [in-tendhost.co.uk/cottsway/aspx/Home](https://in-tendhost.co.uk/cottsway/aspx/Home). ## CPV classification IT services: consulting, software development, Internet and support Source Find a Tender (UK) · Notice ocds-h6vhtk-06a887-2026-09-24T14:21:02+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06a887-2026-09-24T14:21:02+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Cottsway Housing Association Limited: past awards and live tenders](https://tendernation.io/buyers/cottsway-housing-association-limited) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request · Borough of Telford & Wrekin · 8 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request) [Application service providers – Zakup i wdrożenie systemu finansowo-księgowego · Bankowy Fundusz Gwarancyjny · 58 days left · 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi) [IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening · Gemeente Helmond · 18 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor) [Recuritment of 3(Three) Senior Full-Stack Software Engineers for EARDIP PIU, MInT · Ministry of Innovation and Technology · 12 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a14db4-0886-72d6-b6ae-a98403a767f3/recuritment-of-3three-senior-full-stack-software-engineers-for-eardip-piu-min) [Recruitment of Junior Information Systems / IT Assistant · Ministry of Environment and Urbanization GDCA · 13 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a14db4-0902-7278-a6b2-3a2b4c1de9ef/recruitment-of-junior-information-systems-it-assistant) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 37 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)