Source: https://tendernation.io/opportunities/01a13bdf-3d17-7211-a58e-493cd7c84598/security-and-crowd-management-services

pending GB open procedure Suitable for SMEs

# Security and Crowd Management Services

[Transport for Wales Rail Limited (Utility Buyer)](https://tendernation.io/buyers/transport-for-wales-rail-limited-utility-buyer)

Estimated value

£32,500,000

Published

1 Jun 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Transport for Wales (TfW) is seeking qualified suppliers to express interest in providing professional Crowd Management/Control and Security Services for major public events and transportation station safety across its Wales and border network. The contract will be divided into two separate lots:

- Lot 1 Crowd Management/Control Services

This lot covers the management and coordination of crowd movements and safety at events, including managing entrances/exits, monitoring crowd density, and supporting public order. The Supplier will play a central role in the planning, delivery, and ongoing development of all crowd management responsibilities across the railway network, alongside associated customer service functions. This includes support for major events as well as a wide range of operational activities requiring a crowd management or customer service presence, such as significant engineering works, passenger assistance, lift outages, and any form of network disruption.

- Lot 2 Security Services

This lot covers comprehensive security provision including transport station supervision, incident response, and compliance with relevant licensing and legal requirements.

The supplier will be expected to provide a fully integrated security service covering transport station oversight, incident response, and adherence to all relevant licensing and legal obligations. This will span the entire Transport for Wales (TfW) network, including stations, depots, on‑train environments, and major events.

The required services include on‑board security and patrols, station and depot patrols, management of anti‑social behaviour (ASB), emergency response and on‑call support, security checks at key locations, event security and crowd management, as well as specialist functions such as drone operations.

Across both lots, suppliers will be expected to hold recognised security qualifications and demonstrate robust operational and compliance management systems suited to event environments and security needs.

\*\*Please note a UK1 Pipeline Notice, has been published in relation to these requirements: ocds-h6vhtk-06a213 & ocds-h6vhtk-06a212\*\*

Read full description

## CPV classification

Security services Public security services Emergency and security equipment Event services Transport services (excl. Waste transport)

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06a213-2026-06-01T15:31:44+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06a213-2026-06-01T15:31:44+01:00)

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