Source: https://tendernation.io/opportunities/01a13bdf-2cc2-71ac-bde9-3be0fc219739/telephony-contact-centre-and-crm-system

pending GB open procedure

# Telephony Contact Centre and CRM System

[London Borough of Newham](https://tendernation.io/buyers/london-borough-of-newham)

Estimated value

£2,500,000

Published

26 May 2026

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Pipeline Notice for the upcoming procurement of Telephony Contact Centre and CRM System.

This notice is intended for forward looking pipeline visibility only.

Details, timelines and scope are indicative and remain subject to change which will be notified in further Notices as the procurement progresses.

The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable market route.

## CPV classification

Telecommunications equipment and supplies Software package and information systems Telecommunications services Software programming and consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06a523-2026-05-26T20:21:38+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06a523-2026-05-26T20:21:38+01:00)

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