Source: https://tendernation.io/opportunities/01a13bde-30f6-7096-a568-2de6ff0495bc/tfl-97139-bus-driver-quality-monitoring

Open for bids GB open procedure Suitable for SMEs

# TfL 97139 - Bus Driver Quality Monitoring

[Transport for London](https://tendernation.io/buyers/transport-for-london)

Estimated value

Not stated

Published

29 Sept 2026

Deadline

11 days left

30 Oct 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories.

Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL.

The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to:

- Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments
- Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website
- Provide adequate personnel to conduct the assessments
- Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators

## CPV classification

Education and training services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-069989-2026-09-29T08:17:44+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-069989-2026-09-29T08:17:44+01:00)

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