Source: https://tendernation.io/opportunities/01a13bdd-f417-71c7-a4fa-45f04f87e301/national-gambling-helpline

awarded GB direct award procedure

# National Gambling Helpline

[NHS England](https://tendernation.io/buyers/nhs-england)

Estimated value

Not stated

Published

30 Sept 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The introduction of the Statutory Gambling Levy in October 2025 resulted in NHS England becoming responsible responsible for commissioning the gambling harms treatment pathway, from referral and triage through to aftercare, as of 1st April 2026.

The National Gambling Helpline, delivered by GamCare, a VCSE organisation, is an established, live service providing multi-channel access (including telephone, email, WhatsApp and online) and plays an integral role in the treatment system as a primary referral route into treatment and support services.

GamCare owns the established national helpline number, which is extensively embedded across marketing and referral routes used by gambling operators, financial institutions, local authorities and VCSE providers.

Maintaining continuity of this access route is critical, as changes would require extensive engagement and lead time, with potential disruption to patient access and referral flows. The requirement is limited to continuation of the existing service to ensure system stability during transition to future commissioning arrangements.

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0697fb-2026-09-30T10:20:54+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0697fb-2026-09-30T10:20:54+01:00)

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