Source: https://tendernation.io/opportunities/01a13bdd-d117-7232-9b39-303a3867319a/chatbot [Skip to main content](#main-content) awardedGBdirect award procedure # Chatbot [Somerset Council](https://tendernation.io/buyers/somerset-council) Estimated value Not stated Published 11 May 2026 Deadline Rolling deadline ## About this tender The Barbour logic Chatbot has been developed to streamline and enhance customer interactions by providing immediate, accurate responses to queries. Leveraging advanced natural language processing, the Chatbot aims to improve service delivery, reduce operational pressures, and support organisational efficiency. Its implementation reflects a commitment to digital transformation, ensuring that users benefit from accessible, reliable information while freeing up valuable staff resources to focus on more complex tasks. Background research identified growing demand for automated solutions within customer service environments, particularly in sectors where prompt and consistent guidance is essential. The Barbour logic Chatbot has been designed to address these needs, aligning with strategic objectives for improved service quality and operational resilience. This initiative supports broader aims of risk avoidance and cost savings, whilst delivering a modern digital solution to meet legislative and organisational requirements. This 12 month trial was approved by a non key decision and signed by Mike O'Dowd Jones Source Find a Tender (UK) · Notice ocds-h6vhtk-06961b-2026-05-11T16:37:20+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06961b-2026-05-11T16:37:20+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileSomerset Council: past awards and live tenders](https://tendernation.io/buyers/somerset-council) ## More tenders like this [Included Outside Publication Faith in Nature Natural England 17 days left 3 Nov 2026](https://tendernation.io/opportunities/01a14a29-a2ce-7073-851a-05dd5c86a64c/included-outside-publication-faith-in-nature)[Grounds maintenance Cottenham Parish Council 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a149bb-c1bb-71de-9d4c-6f106e58cd55/grounds-maintenance)[RRE-01284 - For the provision of a Digitally Enabled Children & Young People’s Mental Health Service (South Staffordshire) Midlands Partnership Foundation Trust 17 days left 3 Nov 2026](https://tendernation.io/opportunities/01a146ba-bdbb-723e-91d9-73c07d7467ba/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m)[Vacuum Pump Tritium Testing UK Atomic Energy Authority 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a1464c-dd0c-72ed-b7bd-bac1e52155ab/vacuum-pump-tritium-testing)[Cutenhoe Hill Primary School & Nursery \_ Luton Cutenhoe Hill Primary School & Nursery 48 days left 4 Dec 2026](https://tendernation.io/opportunities/01a1464c-ddaa-7241-8e2f-11a93eea790b/cutenhoe-hill-primary-school-nursery-luton)[Children & Young People's Homecare & Sitting Service (Short Breaks Specialist) Lot 1; and Children and Young People's Outreach Support Service (Short Breaks Specialist) Lot 2 The Borough Council of Calderdale 12 days left 29 Oct 2026](https://tendernation.io/opportunities/01a14872-4a25-72ad-a37f-1a3be4bb5b48/children-young-peoples-homecare-sitting-service-short-breaks-specialist-l)