Source: https://tendernation.io/opportunities/01a13bdc-e3b1-729a-a12a-c07525c91090/extension-billing-system-maintenance-and-support awarded GB direct award procedure Suitable for SMEs # Extension - Billing System Maintenance and Support [United Utilities Water Limited](https://tendernation.io/buyers/united-utilities-water-limited) Estimated value Not stated Published 29 Apr 2026 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Juniper Consulting provide the maintenance and technical support for United Utilities billing system. Including the following: Telephone and email-based technical support for reported incidents ### Support around universal application upgrades Maintain and management of Universal application documentation and certification test scripts Unlimited technical adhoc questions in relation to the Universal application ### Maintain and update incidents ### Resolve incidents in line with SLAs Maintain source code changes using Company's version control software ### Certify new releases on company certified platform Provide new releases that include incident resolutions Provide release notes for each release. Provide application consulting for up to 15 days per year for services including minor universal application enhancements, ALTO enhancements and upgrades. Attend monthly conference calls Source Find a Tender (UK) · Notice ocds-h6vhtk-068dd6-2026-04-29T12:28:26+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-068dd6-2026-04-29T12:28:26+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile United Utilities Water Limited: past awards and live tenders](https://tendernation.io/buyers/united-utilities-water-limited) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Building Minor Works · Derbyshire Support and Facilities Services Limited · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15408-9087-7003-bd47-df7bc19d7ff7/building-minor-works) [Oakham Town Centre Flower Displays · Oakham Town Council · 8 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15408-9125-71df-b9f9-41f15d801548/oakham-town-centre-flower-displays) [Housing Site Identification, Landowner Engagement and Consultancy Services. · Chelmsford City Council · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-95e0-7222-9afc-7a4eb92afb30/housing-site-identification-landowner-engagement-and-consultancy-services) [DGT Helipad Design and Construction · Dartford and Gravesham NHS Trust · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-969e-7140-a307-fe72fa7128be/dgt-helipad-design-and-construction)