Source: https://tendernation.io/opportunities/01a13bdc-a2c7-7354-a324-c93cb534ec30/mystery-shopping-services

awarded GB open procedure

# Mystery Shopping Services

[British Council(THE)](https://tendernation.io/buyers/british-councilthe)

Open field

Estimated value

£440,000

Published

15 Jul 2026

Deadline

Closed

18 May 2026

## Who can bid

- Split into 2 lots

    You can usually bid for just the lots you can deliver.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.

## CPV classification

Market research services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0689fe-2026-07-15T09:31:31+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0689fe-2026-07-15T09:31:31+01:00)

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