Source: https://tendernation.io/opportunities/01a13bdc-54d9-72c4-b9e7-68a680cd9325/unified-communications-and-contact-centre

awarded GB negotiated without publication procedure

# Unified Communications and Contact Centre

[Trafford Council](https://tendernation.io/buyers/trafford-council)

Estimated value

Not stated

Published

23 Apr 2026

Deadline

Rolling deadline

## About this tender

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.

Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

## CPV classification

Telecommunications services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06898a-2026-04-23T12:44:07+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06898a-2026-04-23T12:44:07+01:00)

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