Source: https://tendernation.io/opportunities/01a13bdc-0a9e-7150-afe1-9e4c01d35bbe/market-engagement-technology-enabled-care

pending GB open procedure Suitable for SMEs

# Market Engagement - Technology Enabled Care 

[Knowsley Council](https://tendernation.io/buyers/knowsley-council)

Estimated value

£494,000

Published

17 Apr 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

We would like to take the opportunity to test the market as outlined below, to determine current interest levels in the market for a Technology Enabled Care Service.

The proposed service will need to provide the following:

- Install, maintain, storage and recycling of technology enabled care equipment. - Nearly all equipment is now digital, with only a handful of analogue devices still used in the community. It is expected that at the time of procuring a new contract all devices will be digital. In 2025/6 there was an average 15 new service users each month. The Council has a target of 2 working days for urgent installations and routine within 15 working days. Whilst the majority of equipment is more traditional telecare items, the Council also uses equipment to monitor daily living activities (DAL). DAL equipment typically uses sensors to monitor activity levels in the home.
- Call monitoring service - The current externally commissioned contract provides 24 hour a day / 365 days a year call monitoring service a with approximately 4,000 inbound calls and 2,000 outbound calls a month.
- Purchase equipment - The Council currently purchases technology enabled care equipment directly from suppliers and this is delivered to the providers equipment store. The provider stores the equipment and is responsible for inventory management, including advising the Council of when it needs to buy more TEC equipment and what equipment is required and delivers best for the Council. The Council intends to move the responsibility for ordering equipment to the provider when a new contract is procured.
- Information, Advice and Guidance - the current contract also provides a certain number of advice and information sessions for members of public and council staff.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-068580-2026-04-17T14:59:00+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-068580-2026-04-17T14:59:00+01:00)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Knowsley Council: past awards and live tenders](https://tendernation.io/buyers/knowsley-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

## More tenders like this

[SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)
