Source: https://tendernation.io/opportunities/01a13bda-1a2f-7057-9d69-2ef0f029862d/provision-of-an-out-of-hours-repair-call-handling-service closed GB open procedure Suitable for SMEs # Provision of an Out of Hours Repair Call Handling Service [Codi Group Ltd](https://tendernation.io/buyers/codi-group-ltd) Estimated value £300,000 Published 27 Mar 2026 Deadline Closed 28 Apr 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Group intends to establish a contract with suitably qualified and experienced Service Provider for the provision of Services based on the Most Advantageous Tender. The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 23,000 calls annually (this is an estimation and not guaranteed volume). This estimate is based on current stock levels however, it is the Groups ambition to build 4,500 homes in the next 5 years. The Group are committed to providing excellent customer service and it is essential that the successful Tenderer understands the needs of our customers. ## CPV classification Telecommunications services Telecommunications equipment and supplies Source Find a Tender (UK) · Notice ocds-h6vhtk-067685-2026-03-27T13:10:20Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-067685-2026-03-27T13:10:20Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Codi Group Ltd: past awards and live tenders](https://tendernation.io/buyers/codi-group-ltd) [Sector More Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services) ## More tenders like this [Telecommunications services – Accord-cadre ayant pour objet des prestations de services de télécommunication pour le compte de France terre d'asile · France terre d'asile - siège social · 24 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-807a-7206-a621-3923e9801045/france-telecommunications-services-accord-cadre-ayant-pour-objet-des-prestat) [Postal services – Brief- und Dialogpost · Kaufmännische Krankenkasse - KKH · 104 days left · 1 Feb 2027](https://tendernation.io/opportunities/01a156a9-990a-72f6-b5b9-aa9229e345a8/germany-postal-services-brief-und-dialogpost) [Post and courier services – Aanbesteding post- en pakketbezorging · gemeente Sittard-Geleen · 10 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-61eb-72a1-b32a-77063ec6da2d/netherlands-post-and-courier-services-aanbesteding-post-en-pakketbezorging) [Postal and telecommunications services – Prestations de services de Liaisons de télécommunications à Haut Débit (LHD) pour les Centres CEA · CEA Direction des Achats et des Partenaires Stratégiques - S2MN (91) · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-7bc6-7019-94e5-923cfe58cedc/france-postal-and-telecommunications-services-prestations-de-services-de-lia) [Postal services – „Świadczenie usług pocztowych w obrocie krajowym i zagranicznym, w zakresie przyjmowania, przemieszczania i doręczania przesyłek pocztowych oraz paczek i ich ewentualny zwrot do Urzędu Miejskiego w Starachowicach” · Gmina Starachowice · 9 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a156a9-966a-72f3-ae4c-b88c1c5d670e/poland-postal-services-swiadczenie-uslug-pocztowych-w-obrocie-krajowym-i-za) [Postal services – Contratación de los servicios de notificación certificada y comunicación electrónica certificada a terceros indicados por Mutua Universal. · Mutua Universal Mugenat, Mutua Colaboradora con la Seguridad Social nº 10 · 34 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-aacb-736d-acd3-868f1924c1ed/spain-postal-services-contratacion-de-los-servicios-de-notificacion-certific)