Source: https://tendernation.io/opportunities/01a13bd9-ef37-71c3-a713-26949dc6574b/temporary-accommodation-occupancy-checks

pending GB open procedure

# Temporary Accommodation Occupancy Checks

[London Borough of Newham](https://tendernation.io/buyers/london-borough-of-newham)

Estimated value

Not stated

Published

26 Mar 2026

Deadline

Rolling deadline

## Who can bid

- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The London Borough of Newham is seeking expressions of interest from suitably experienced suppliers to deliver a programme of unannounced occupancy checks and case reviews for approximately 7,900 households in temporary accommodation, located across 49 local authority areas. The Council requires an external supplier to visit households, verify occupancy, assess property conditions, review housing options and support needs, and complete a standardised Case Review Form for each visit.

### Scope of Work

•Unannounced occupancy checks: in-person visits to verify household composition against Council records, with full photographic and documentary evidence of every visit.

•Case review form completion: completing the Council’s standardised form covering household verification, property condition, financial circumstances, housing options, support needs, and required actions.

•Three-attempt protocol: minimum three visit attempts at varied times before classifying a case as unable to contact; Council notified with full evidence of all attempts.

•Weekly progress reports covering visits attempted and completed, unsuccessful cases, safeguarding escalations, and property issues.

•Same-day safeguarding escalation for all concerns identified during visits.

Geographical Coverage:

### Newham

### Households: 4,568

### Adjacent East London

(Redbridge, Barking & Dagenham, Havering, Waltham Forest, Tower Hamlets, Hackney)

### Households: 2,668

Other London boroughs

### Households: 220

Outside London (Essex, Kent, Surrey, Herts, Hants, Beds)

### Households: 436

Supplier Requirements:

Interested suppliers must be able to demonstrate:

•Enhanced DBS checks for all personnel carrying out visits.

•Relevant experience of occupancy verification, tenancy audits, housing visits, or comparable fieldwork at scale (minimum two references from the last three years).

•Robust safeguarding policies, data protection arrangements (UK GDPR compliant), and information security measures.

•Operational capacity to deliver occupancy checks and case reviews across the geographical spread listed above.

•Insurance cover: Public Liability (£2m), Employer’s Liability (£2m), Professional Indemnity (£1m).

•Access to interpretation services for a diverse borough population.

Read full description

## CPV classification

Market research services Social work and related services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-06753f-2026-03-26T14:05:52Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-06753f-2026-03-26T14:05:52Z)

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