Source: https://tendernation.io/opportunities/01a13bd8-9841-7203-8268-e65b9636fb0e/audience-testing-general-admission-online-ticketing

awarded GB open procedure

# Audience Testing - General Admission Online Ticketing

[Science Museum Group](https://tendernation.io/buyers/science-museum-group)

Estimated value

£10,000

Published

21 Apr 2026

Deadline

Closed

7 Apr 2026

## Who can bid

- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

As part of the General Admission Online Ticketing Project, the Science Museum Group (SMG) will be updating the way general visitors book tickets across our museum website. As part of this, SMG wishes to appoint a Supplier to test an early version of the refreshed online booking journey with target audiences. By gathering feedback from our target audiences during the development process we want to identify and address any potential useability issues before our July 2026 launch date and beyond.

## CPV classification

Data services Research services Research and development consultancy services Museum services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-066b02-2026-04-21T10:58:54+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-066b02-2026-04-21T10:58:54+01:00)

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