Source: https://tendernation.io/opportunities/01a13bd7-2ceb-7175-aa3c-c316d547660f/omnichanel awarded GB negotiated without publication procedure # OMNICHANEL [Cardiff and Vale University Health Board](https://tendernation.io/buyers/cardiff-and-vale-university-health-board) Often single bidder Estimated value Not stated Published 3 Mar 2026 Deadline Rolling deadline ## About this tender ### This contract provides an integrated, cloud-based communication platform for the Wales Medicines Advice Service (WMAS), enhancing accessibility, efficiency, and collaboration across NHS Wales. The solution unifies multiple communication routes, including telephone email, SMS, WhatsApp, social media and chatbot/web assist, within a single system, supports mobile, tablet, and desktop use, and ensures NHS compliant secure data hosting. It offers integration with Consultant Connect and the Welsh Clinical Portal, real-time reporting and analytics for monitoring performance, and robust business continuity arrangements including failover testing and dedicated support. ## CPV classification Software package and information systems Source Find a Tender (UK) · Notice ocds-h6vhtk-0660d3-2026-03-03T13:18:46Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0660d3-2026-03-03T13:18:46Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Cardiff and Vale University Health Board: past awards and live tenders](https://tendernation.io/buyers/cardiff-and-vale-university-health-board) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 4 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Network servers – Centru de date de rezerva pentru achizitia si publicarea datelor de proces - CR#43020 · Societatea Nationala NUCLEARELECTRICA S.A. · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-0a34-73ed-9964-a6a63cc4cba1/romania-network-servers-centru-de-date-de-rezerva-pentru-achizitia-si-public) [Security software package – „Осигуряване на система за мрежово откриване, разследване и реагиране на кибер заплахи и подновяване на софтуерно решение за одит и анализ на промените в ИКИ средите за нуждите на Министерство на външните работи (МВнР)“ · ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0585-710e-a20e-f0e9ef04edad/bulgaria-security-software-package-osiguriavane-na-sistema-za-mrezovo-otkriv) [Document management software package – Europese openbare aanbesteding 'Levering, implementatie, beheer en onderhoud van een Record Management Applicatie (RMA)' · Raad van State · 38 days left · 25 Nov 2026](https://tendernation.io/opportunities/01a15183-05ea-71b8-b968-b55a5db1c4ec/netherlands-document-management-software-package-europese-openbare-aanbested) [Software package and information systems – HCL Domino Lizenzen · Deutsche Welle, Standort Bonn · 18 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a15183-07e3-7362-aa2a-f83772525972/germany-software-package-and-information-systems-hcl-domino-lizenzen) [IT software package – Achizitie pachet licente tip Office si antivirus · Autoritatea Vamala Romana · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0a85-72f6-960d-6b68ff1d20d0/romania-it-software-package-achizitie-pachet-licente-tip-office-si-antivirus)