Source: https://tendernation.io/opportunities/01a13bd6-b93d-7007-8f93-c521a879fa5d/operator-console

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awardedGBnegotiated without publication procedure

# Operator Console

[National Energy System Operator Limited](https://tendernation.io/buyers/national-energy-system-operator-limited)

Estimated value

Not stated

Published

24 Feb 2026

Deadline

Rolling deadline

## About this tender

### Design, Implementation and Support of the

Operator Console solution as per the below:

- Provision of a detailed solution design including the following components:
- Operator Console desktop
- 'Single pane of glass' display across monitors plus a

touchscreen &amp; stylus-enabled display sitting at the tabletop level

- Seamless interaction and interoperability across a wide range of applications

and networks within the 'single pane of glass' concept

- No physical KVM or manual display-switching; the solution must be compatible

with a single keyboard/mouse

- Configurable role-based and user-based personalization of display layouts
- Retention of existing physical telephony with capability to migrate to soft client,

with the necessary headset connection at each console

- Network connectivity as required within console, between consoles and from

consoles to comms-room sources.

- Design patterns to support extensibility of the solution onto additional desks or

to additional control rooms at a future date

- Implementation of Operator Console solution:
- Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,

controllers, networking) onto existing ENCC physical desktops.

- Deployment of end-user compute and associated hardware. This may be

deployed under the control room desks or racked in a comms room

environment, and we would like to explore both options as part of this RFP.

- Deployment of highly-resilient connectivity between consoles and compute

infrastructure (utilising existing networking suppliers).

Strictly Confidential

4

- Implementation of the console across 3 sites: Control Room 1, Control Room 2

and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

- Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied
- Support of Operator Console solution
- Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

- 24-hour operational support including on-site response where required

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-065afa-2026-02-24T12:41:03Z

[View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-065afa-2026-02-24T12:41:03Z)

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[Buyer profileNational Energy System Operator Limited: past awards and live tenders](https://tendernation.io/buyers/national-energy-system-operator-limited)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services)

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