Source: https://tendernation.io/opportunities/01a13bd5-b7b5-7196-a38c-4de9f9461e20/courier-services closed GB open procedure Suitable for SMEs # Courier Services [Cambridge City Council](https://tendernation.io/buyers/cambridge-city-council) Open field Estimated value £12,000 Published 16 Feb 2026 Deadline Closed 2 Mar 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Cambridge City Council requires qualified suppliers to provide courier services for the collection and secure delivery of council mail from the Royal Mail sorting office to designated council site/sites. ### Service Requirements The successful supplier will be required to: - Collect mail daily from Royal Mail Sorting Office - Clifton Road, Cambridge CB1 7QQ - Deliver securely to Mandela House, Via Downing Place, Cambridge CB2 3EL - Provide secure handling in compliance with UK GDPR - Maintain chain of custody documentation - Ensure contingency arrangements for missed or delayed collections - Handle parcels and oversized mail as required ### Frequency - Days of operation: Monday to Friday excluding public/bank holidays - Collection time window: From 8.00am when sorting office opens - Delivery deadline: 9.30am ### Staff Requirements - Staff must be identity‑checked - Staff must wear uniform/ID - Staff must be trained in data protection and secure handling ### Service Levels (KPIs / SLAs) - On‑time delivery rate: 98% - On -time delivery rate 100% during elections - dates will be communicated - Incident reporting timeframe: 4 hours ### Data Protection The supplier must comply with: - Data Protection Act 2018 - UK GDPR - Council information security policies ### Insurance - Employers' Liability: £1m - Public Liability: £1m ### Authorisation to Collect from Royal Mail Supplier must secure all necessary permissions for third‑party collection. The contract duration will be 24 months, with an option to extend for an additional 12 months subject to the agreement of both parties. Read full description ## CPV classification Post and courier services Source Find a Tender (UK) · Notice ocds-h6vhtk-065532-2026-02-16T15:39:38Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-065532-2026-02-16T15:39:38Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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