Source: https://tendernation.io/opportunities/01a13bd3-5c01-7156-ad18-d398d7c464ab/venue-booking-system pending GB open procedure Suitable for SMEs # Venue Booking System [London Borough of Hounslow](https://tendernation.io/buyers/london-borough-of-hounslow) Estimated value Not stated Published 27 Jan 2026 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues. This market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system. Venues in scope initially are: ### Hounslow House Boston Manor House ### Hogarth's House ### Chiswick Town Hall Feltham Assembly Hall Isleworth Public Hall ### Heston Village Hall However, there are several other venues which, over time, the Council will likely want to be brought into the system. Interested parties should submit expressions of interest to contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'. Expressions of interest should include: If the requirements below can be fully met by your solution An indication of set-up and recurring annual costs, including number of licences included and cost for additional licences ### Timeline for system set-up, and associated training Approach / costs of bringing new venues onto the platform Evidence of successful relevant delivery elsewhere. System Requirements: ### Diary showing availability across all venues Ability to request bookings, subject to further approval ### Ability to pay online Invoicing and payment processing - ideally linked to council systems ### Generation of proposals ### Booking preapproval system Ability to set follow up actions and reminders ### Generation of contracts - electronic signing ### CRM/contact management facility for all customers Marketing capability for outreach activity to past users ### Produce Banqueting Event Orders Generation of reports (e.g. pace and market segments) ### Ability to offer subsidised rates Ability to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise Ability for customer accounts, keeping a record of preferences and previous activity ### Receiving holding and damages deposits Allowing choice of optional set ups of tables and chairs per site and other requirements Uploading of Risk Assessment requests and other due diligence such as PLI Client satisfaction surveys Read full description ## CPV classification Software package and information systems Event services Source Find a Tender (UK) · Notice ocds-h6vhtk-060fe3-2026-01-27T15:47:07Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-060fe3-2026-01-27T15:47:07Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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