Source: https://tendernation.io/opportunities/01a13bd2-d23e-7179-9948-0d3d1ad5d182/national-insurance-paye-service-support-and-change

Open for bids GB open procedure

# National Insurance & PAYE Service Support and Change

[HM Revenue & Customs](https://tendernation.io/buyers/hm-revenue-customs)

Estimated value

£470,100,000

Published

23 Sept 2026

Deadline

1 day left

19 Oct 2026

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

HM Revenue & Customs (HMRC) is procuring for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services.

The scope of this requirement includes:

### Business Application Support & Maintenance ("Run"), and

A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates.

NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability.

This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-060aee-2026-09-23T15:39:36+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-060aee-2026-09-23T15:39:36+01:00)

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