Source: https://tendernation.io/opportunities/01a13bd2-8e7c-7368-aa46-142654c36b42/redesigning-liquidlogic-workflows-and-power-bi-reporting-for-swindon-borough-cou

awarded GB open procedure Suitable for SMEs

# Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council

[Improvement and Development Agency for Local Government (IDeA)](https://tendernation.io/buyers/improvement-and-development-agency-for-local-government-idea)

Estimated value

£39,000

Published

17 Feb 2026

Deadline

Closed

2 Feb 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

PCH is offering support to all councils rated Requires Improvement by the Care Quality Commission on baseline assessments in 2025/6 which request it.

Swindon Borough Council (SBC)’s Care Quality Commission Report was published in Oct 2025.

CQC highlighted waiting lists and waiting times as a key area of improvement for SBC; bringing down these waiting times is a key focus for the council.

CQC quote: “There were also significant numbers of people waiting for a Deprivation of Liberty Safeguards (DoLS) assessment, which could have an impact on them. We saw some evidence of an impact of long waits for occupational therapy assessments. Risk mitigation measures were in place, and the local authority had taken steps to improve these areas around assessment and review. There had been significant waiting times in assessing a variety of needs, including Care Act, occupational therapy, DoLS and financial assessments, although more recent efforts, over the last few months, had brought these waiting periods down.

“Governance, accountability and risk management processes were in place; however the local authority had experienced significant delays in some of its work which had an impact on people. This included delays in assessments, reviews, waits for equipment and Deprivation of Liberty Safeguards (DoLS).”

Swindon believe that their lack of access to timely data and insight is limiting strategic oversight and effective management. To test this assumption, they undertook an internal deep dive review into one of the areas that requires improvement - Care Act Review completion and timeliness. Finding of this work can be made available to successful bidders.

From the above work, and after discussion with the CHIA, the following areas have been identified.

These will require system configuration:

- Review and reassessment forms and workflows
- Needs assessment and support plan forms and workflows
- The contact form is out of scope (not important for process efficiency); however, adjustments to the contact form will be considered if they resolve the issue of unplanned review requests not appearing on waiting lists

SBC lacks the specialist expertise in-house to deliver the comprehensive redesign, development and implementation of the assessment, support plan, review, and reassessment process within Liquidlogic and associated PowerBI reporting suite. We are seeking a suitably skilled and experienced contractor to support with report development as well as system configuration in order to deliver meaningful versions of the required reports:

- Waiting lists, for all waiting work, at service and team level, including CQC measures
- Performance reports, at service, team and individual level, including CQC measures
- Fully reportable review process. Including authorisation stage, allocations, and review completion rate at service and team level, for people with a long-term service (the statutory D40)

Read full description

## CPV classification

Social work and related services Health services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0605e7-2026-02-17T10:37:10Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0605e7-2026-02-17T10:37:10Z)

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