Source: https://tendernation.io/opportunities/01a13bd1-197d-71cd-83ca-b1e40aa4ef8d/itt-for-the-provision-of-an-out-of-hours-call-handling-service-for-the-rbh-repai awarded GB open procedure Suitable for SMEs # ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service [Rochdale Boroughwide Housing Limited](https://tendernation.io/buyers/rochdale-boroughwide-housing-limited) Estimated value Not stated Published 3 Mar 2026 Deadline Closed 16 Jan 2026 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective. Service to be Provided: Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year). ## CPV classification Call centre Source Find a Tender (UK) · Notice ocds-h6vhtk-05f898-2026-03-03T12:18:04Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05f898-2026-03-03T12:18:04Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Rochdale Boroughwide Housing Limited: past awards and live tenders](https://tendernation.io/buyers/rochdale-boroughwide-housing-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [CA18489 - Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1594a-59c0-7116-83f2-f6a8be15db7d/ca18489-askham-bryan-college-provision-for-external-audit-services) [Institutional Strengthening and Capability Development Plan for Disaster Risk Management in Khyber Pakhtunkhwa · Dai Global UK Ltd · 15 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a1594a-5b90-70f0-bfba-b41855fc1036/institutional-strengthening-and-capability-development-plan-for-disaster-risk-ma) [Tech support for the dev. of the PCF requirements of the NHS Supplier Roadmap · NHS England · 20 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a1592e-e8f3-706b-9ddc-5c6a732dbed6/tech-support-for-the-dev-of-the-pcf-requirements-of-the-nhs-supplier-roadmap) [CCHA 0328 Legal Services Framework for Land and Development · Castles and Coasts · 35 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a158c1-081f-701f-9487-6053b00296f6/ccha-0328-legal-services-framework-for-land-and-development) [Evaluation consultancy services – Achiziția de Servicii de evaluare a Strategiei Naționale de Specializare Inteligentă (SNCISI) 2022-2027 precum și a Planului Național de Cercetare Dezvoltare și Inovare 2022-2027 (PNCDI IV) · Autoritatea Nationala pentru Cercetare · 14 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-ff29-70e9-8ce7-e1917b432c09/romania-evaluation-consultancy-services-achizitia-de-servicii-de-evaluare-a) [Printing and distribution services – impression, façonnage, MISE SOUS PLI et routage de supports de communication POUR LES services DU departement de lot-et-garonne - 4 lots · Conseil Départemental du Lot-et-Garonne · 44 days left · 3 Dec 2026](https://tendernation.io/opportunities/01a156a9-6342-737e-9c91-e518c28582e6/france-printing-and-distribution-services-impression-faconnage-mise-sous-p)