Source: https://tendernation.io/opportunities/01a13bd0-36d0-728e-9c2f-0c5354400b21/tenant-satisfaction-survey

awarded GB open procedure Suitable for SMEs

# Tenant Satisfaction Survey

[South Tyneside Borough Council](https://tendernation.io/buyers/south-tyneside-borough-council)

Estimated value

£48,000

Published

14 Jan 2026

Deadline

Closed

5 Dec 2025

## Who can bid

- Open to suppliers based in the UK

    The buyer has limited bidding to suppliers with substantive operations in this area.

    [PPN 005: reserving by supplier location](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html)
- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies.

We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:-

- Separate covering letter
- All required TSM questions
- Two additional open text questions
- Six demographic questions (9 options max per question, previously one A4 side)

## CPV classification

Surveying services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05e2c5-2026-01-14T11:13:46Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05e2c5-2026-01-14T11:13:46Z)

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[Buyer profile South Tyneside Borough Council: past awards and live tenders](https://tendernation.io/buyers/south-tyneside-borough-council) [Sector More Architecture, engineering & surveying tenders](https://tendernation.io/sectors/architecture-engineering-surveying)

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