Source: https://tendernation.io/opportunities/01a13bcf-d545-7028-aebc-9d1cf03b2a1d/discharge-support-services-with-digital-task-management awarded GB open procedure Suitable for SMEs # Discharge Support Services with Digital Task Management [WM5G Limited](https://tendernation.io/buyers/wm5g-limited) Estimated value £99,000 Published 16 Mar 2026 Deadline Closed 10 Nov 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Provision of on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings. - Expedite safe and timely patient discharge. - Provide flexible, same-day support using a digital management platform. - Ensure consistent nationwide coverage with local delivery. - Guarantee rapid completion of assigned tasks. ### Digital Booking & Task Management Platform - Platform available to WM5G discharge co-ordinators for real-time booking. - Ability to upload, assign, and track multiple tasks per patient. - Visibility of task status, personnel availability, and completion updates. - Secure data handling in line with NHS IG requirements. ### Workforce Model - Access to a range of personnel, including staff and/or volunteers. - Capability to allocate tasks to appropriate individuals based on geography and skill set alignment. - Ability to scale resources according to demand. - Mandatory: Tasks must be allocated within 2 hours from time of upload and completed within 4 hours. - Supplier must demonstrate systems and capacity to meet this SLA. ### Geographic Coverage - Mandatory: Nationwide coverage. - Delivery must take place at a local level, with appropriate deployment networks ### Core Task Types Suppliers must include, as a minimum: - Home setup for discharge (e.g., basic safety/preparation). - Patient transport - Equipment setup or placement in the home. - Shopping or collection of essential items. - General practical discharge support (e.g., welfare check, light duties). - Weekly wellbeing checks ### Service Standards - 2-hour guarantee assignment of task, 4 hour completion. - Real-time task status updates via the platform. - Robust escalation and contingency arrangements. - Staff/volunteers trained to relevant standards. - Safeguarding, health and safety, and DBS compliance. - Staff insured to undertake relevant tasks Read full description ## CPV classification Health and social work services Source Find a Tender (UK) · Notice ocds-h6vhtk-05d7e1-2026-03-16T13:31:32Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05d7e1-2026-03-16T13:31:32Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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