Source: https://tendernation.io/opportunities/01a13bcf-5ee3-70db-8c2c-3022e11016fe/suffolk-night-owls awarded GB negotiated without publication procedure # Suffolk Night Owls [NHS Suffolk and North East Essex Integrated Care Board](https://tendernation.io/buyers/nhs-suffolk-and-north-east-essex-integrated-care-board) Estimated value Not stated Published 26 Feb 2026 Deadline Rolling deadline ## About this tender A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs. This includes those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text. A twenty-minute slot is allocated and where necessary the helpline staff will make onward professional referrals/contacts including safeguarding. - The service runs 7 nights a week from 6.30pm - 1.00am with calls being taken between 7.00pm and 1.00am. - The services offer time limited number of calls of approximately 20 minutes to offer support but with boundaries required for people with complex needs. - There are approximately 1300 people registered with 770 having not accessed the service to date with approx. 80 regular people in contact with the service. Some are in daily contact through to those with monthly contact. - The calls are RAG rated with the majority being amber rated, with a few being red rated. - Staff training includes Helpline Training; Suicide prevention; Risk Assessment and Management; Safeguarding; KUF and MHFA. ## CPV classification Health services Source Find a Tender (UK) · Notice ocds-h6vhtk-05a9da-2026-02-26T13:47:59Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05a9da-2026-02-26T13:47:59Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS Suffolk and North East Essex Integrated Care Board: past awards and live tenders](https://tendernation.io/buyers/nhs-suffolk-and-north-east-essex-integrated-care-board) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [Social work services with accommodation – servizio DI gestione DI DUE comunità alloggio DI BASE PER persone CON patologia psichiatrica seguite DAL DSM dell’azienda ULSS 8 berica · Azienda ULSS n. 8 Berica · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a15183-94d4-735d-bc39-2d8b65976651/italy-social-work-services-with-accommodation-servizio-di-gestione-di-due-co) [Gastroenterologist services – Tähystystutkimukset (colonoskopia ja gastroskopia) SOITE · Sansia Oy · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0b15-7339-9939-1b14de6c3eb3/finland-gastroenterologist-services-tahystystutkimukset-colonoskopia-ja-gas) [Social services – Garantie d'activité départementale · Departement de L'aude - CD11 · 23 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a15183-21a4-7316-9f81-3a2021a97638/france-social-services-garantie-dactivite-departementale) [Health and social work services – DOA.2610.3.2026. Świadczenie usług opiekuńczych na rzecz mieszkanców Legnicy · Gmina Legnica · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a15183-6631-72be-8950-1447bd5131bd/poland-health-and-social-work-services-doa261032026-swiadczenie-uslug-op) [Ambulance services – Contratación de servicios de transporte sanitario terrestre mediante ambulancias Clase A Tipo B y Tipo C para las zonas de La Gomera, El Hierro, La Palma, Fuerteventura y Lanzarote. · Gerencia de Gestión de Servicios para la Salud y Seguridad en Canarias, S.A. · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-ced3-712b-ad8d-dc313d6b63e4/spain-ambulance-services-contratacion-de-servicios-de-transporte-sanitario-t) [Social work services with accommodation – procedura aperta PER l’affidamento DI servizi integrati – global service - PER la gestione delle attività socio-assistenziale E alberghiere rivolte AGLI ospiti della RSA E del CDI istituto de rodolfi, nonché I servizi esterni quali trasporto agevolato, SAD, ADI, RSA aperta PER UN periodo DI ANNI TRE ED eventuale proroga DI MESI SEI. · Centrale di Committenza Garlasco per conto dei – A.S.M.V. – Azienda Speciale Multiservizi Vigevano · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a15183-0bc7-7342-826d-ffda784238cd/italy-social-work-services-with-accommodation-procedura-aperta-per-laffidam)