Source: https://tendernation.io/opportunities/01a13bcf-180f-7123-a654-ca4e6aea7a5f/cor25199-telephony-services

pending GB open procedure Suitable for SMEs

# COR25199 Telephony Services

[Torbay Council](https://tendernation.io/buyers/torbay-council)

Estimated value

£400,000

Published

20 Jan 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Torbay Council are seeking to appoint a supplier for the provision of Telephony software and associated services for the entire council.

From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd. This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover. Alongside this, a fully featured contact centre will need to be acquired.

The contract dates provided are an estimated time period and may change following this expression of interest.

## CPV classification

Telecommunications services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-059e5c-2026-01-20T11:38:05Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-059e5c-2026-01-20T11:38:05Z)

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[Buyer profile Torbay Council: past awards and live tenders](https://tendernation.io/buyers/torbay-council) [Sector More Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services)

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