Source: https://tendernation.io/opportunities/01a13bce-d32e-72d6-a181-ebf393aed8d4/managed-debt-collection-services

pending GB open procedure Suitable for SMEs

# Managed Debt Collection Services

[Government Commercial Agency](https://tendernation.io/buyers/government-commercial-agency)

Pays 100% within 30 days

Estimated value

£500,000,000

Published

8 Sept 2026

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work with buyers to ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.

Envisaged scope of services:

● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or subcontractors.

● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to:

○ Litigation

○ Auctioneer Services

○ International DCA Collections

The confirmed scope of this framework will be determined as a result of the market and customer engagement.

## CPV classification

Financial consultancy, financial transaction processing and clearing-house services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-059404-2026-09-08T17:20:07+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-059404-2026-09-08T17:20:07+01:00)

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[Buyer profile Government Commercial Agency: past awards and live tenders](https://tendernation.io/buyers/government-commercial-agency) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services)

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