Source: https://tendernation.io/opportunities/01a13bce-a5f7-72f2-b284-e5e061f0614b/independent-health-complaints-advocacy-london-borough

awarded GB open procedure Suitable for SMEs

# Independent Health Complaints Advocacy London Borough

[London Borough of Ealing](https://tendernation.io/buyers/london-borough-of-ealing)

Estimated value

£300,000

Published

22 Sept 2026

Deadline

Closed

19 Nov 2025

## Who can bid

- Open to suppliers based in the UK

    The buyer has limited bidding to suppliers with substantive operations in this area.

    [PPN 005: reserving by supplier location](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html)
- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Ealing Council wishes to procure an Independent Healthcare Complaints Advocacy

service which will be a stand-alone service to provide support to individuals to go through

the complaints procedures for health services and social care services and to assist them

in finding a resolution to their complaints about the care or treatment they receive.

## CPV classification

Guidance and counselling services Guidance services Counselling services Welfare services not delivered through residential institutions Social services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0589f9-2026-09-22T11:32:30+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0589f9-2026-09-22T11:32:30+01:00)

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[Buyer profile London Borough of Ealing: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-ealing) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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