Source: https://tendernation.io/opportunities/01a13bce-54b7-71ae-a997-56667faa0ef2/a-framework-agreement-for-the-supply-and-maintenance-of-telecare-equipment awarded GB open procedure Suitable for SMEs # A Framework Agreement for the Supply and Maintenance of Telecare Equipment [North Hertfordshire District Council](https://tendernation.io/buyers/north-hertfordshire-district-council) Estimated value £3,040,000 Published 20 Jan 2026 Deadline Closed 26 Aug 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Split into 3 lots You can usually bid for just the lots you can deliver. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing. North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month. Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire. The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows: - Lot 1 Solutions for Assistive Technologies Service at Home and Hospital Discharge - Lot 2 Solutions for Assistive Technologies Service Away from Home - Lot 3 Solutions for Assistive Technologies for Users with Complex Needs ## CPV classification Alarm systems Alarm-monitoring services Health and social work services Health services Other community, social and personal services Devices for the disabled Source Find a Tender (UK) · Notice ocds-h6vhtk-056a27-2026-01-20T17:01:44Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-056a27-2026-01-20T17:01:44Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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