Source: https://tendernation.io/opportunities/01a13bce-44f5-705a-a50c-05870f04058f/didcot-town-council-it-support-contract-tender

awarded GB open procedure

# Didcot Town Council IT support contract tender

[Didcot Town Council](https://tendernation.io/buyers/didcot-town-council)

Estimated value

£30,000

Published

11 Sept 2026

Deadline

Closed

15 Aug 2025

## Who can bid

- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Scope of the work required:

- Ongoing support for staff and Cllrs with Council issued hardware
- Managing and providing ongoing support with Microsoft 365 accounts
- Maintenance of Council documents in Sharepoint
- Assisting with any issues relating to 3rd party specialist software
- Managing a range of different devices including laptops, tablets, mobile phones and printers
- Managing the security of the Council's IT systems
- Managing the Council's wifi networks, internet lines and any connectivity issues across the portfolio of Council buildings
- Running a programme of training for staff and Town Cllrs - especially relating to the avoidance of phish emails
- Ad hoc IT projects such as software up-grades; the provision of internet/wifi connectivity in a new Community Centre due to open in November 2025, plus more
- Opportunities to quote for VOIP Telephony and mobiles
- Detailed service legal agreement including response times
- Dedicated account manager who will be pro-active in the management of our IT needs with regular meetings and updates as required

## CPV classification

Maintenance and repair of information technology equipment System and support services Software support services Computer support services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-056633-2026-09-11T10:10:58+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-056633-2026-09-11T10:10:58+01:00)

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