Source: https://tendernation.io/opportunities/01a13bcd-517a-710d-9579-50425afadcf5/provision-of-an-income-management-system-associated-services

awarded GB open procedure Suitable for SMEs

# Provision of an Income Management System & Associated Services

[Leicester City Council](https://tendernation.io/buyers/leicester-city-council)

Estimated value

£5,600,000

Published

16 Apr 2026

Deadline

Closed

20 Mar 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Leicester City Council (LCC) needs to replace its payment and income management software as the current contract expires in 2027. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and it is an LCC ICT policy to remain with a cloud-hosted solution. On-premises solutions will not be considered at this time. The Council wishes to appoint a single provider to enter into contract to supply, install and maintain the system for an initial term of two (2) years, with the option to extend the maintenance contract for a further two (2), plus two (2), plus two (2) + two (2) year(s) under the same terms and conditions. Extensions will be subject to satisfactory performance by the successful provider.

As demonstrated during the Pre-Market Engagement exercise, there are suppliers capable of delivering all required services without the need for lotting. It is therefore anticipated that this approach will enable more streamlined integration and simplified contract management.

## CPV classification

Software package and information systems

Source

Find a Tender (UK) · Notice ocds-h6vhtk-051ec3-2026-04-16T13:58:58+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-051ec3-2026-04-16T13:58:58+01:00)

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[Buyer profile Leicester City Council: past awards and live tenders](https://tendernation.io/buyers/leicester-city-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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