Source: https://tendernation.io/opportunities/01a13bcc-ac2f-715f-8dd9-fd95ca7d1996/provision-of-income-management-and-payment-platform-solution-impps-2025 awarded GB open procedure Suitable for SMEs # Provision of income management and payment platform solution (IM&PPS) - 2025 [Medway Council](https://tendernation.io/buyers/medway-council) Estimated value Not stated Published 8 Jan 2026 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The council's current income management system is Civica ICON, this is used to record all financial transactions, directly input by Civica ICON users (there are 270 current Civica ICON users) and integration files from other systems and payment platforms. System integrations to Civica ICON include Girobank, AllPay and Bankline. System Integrations from Civica ICON include NEC Housing, iWorld, Parking and Integra. Payment platforms currently used are Opayo and Worldpay. The Council is looking for providers of solutions that would meet but not limited to the following features: - Our business and user requirements. ### Page 2 to 7 - Live Data Interrogation. - Incident Management. - Finance monitoring and e-commerce. - Comply with all current and future UK legislation, codes, and standards. - Compatible with mobile working, offline and online - Customisable dashboards. - Freedom Of Information request management. - Intelligent workload management. - Chip and Pin payments. - Automated Telephone Payment Line - Online payments - Cash payments The aim of the procurement was to contract with a provider to provide a system that can manage all our requirements to take and record payments made to the council either in person, online or by telephone. The Council also aim to streamline the number of systems that integrate with the income management system such as Worldpay, Opayo and our own internal Payment hub system. This will streamline the process to make it more manageable for both ICT and the Finance systems team as well as simplifying the process for the significant number of users in the services. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Find a Tender (UK) · Notice ocds-h6vhtk-050d06-2026-01-08T10:03:50Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-050d06-2026-01-08T10:03:50Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Medway Council: past awards and live tenders](https://tendernation.io/buyers/medway-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)