Source: https://tendernation.io/opportunities/01a13bcc-82bd-7076-a8fd-dc9919f0a697/east0779-provision-of-warden-alarm-response-services

awarded GB open procedure Suitable for SMEs

# EAST0779 - Provision of Warden Alarm Response Services

[Eastlight Community Homes](https://tendernation.io/buyers/eastlight-community-homes)

Pays 97% within 30 days

Estimated value

£240,000

Published

2 Feb 2026

Deadline

Closed

23 May 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices.

The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.

## CPV classification

Alarm-monitoring services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-050664-2026-02-02T15:33:43Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-050664-2026-02-02T15:33:43Z)

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[Buyer profile Eastlight Community Homes: past awards and live tenders](https://tendernation.io/buyers/eastlight-community-homes) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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