Source: https://tendernation.io/opportunities/01a13bcb-ced2-72da-821b-0cd6f4ef177d/occupational-health-services-medicals-preliminary-market-engagement-inform pending GB open procedure Suitable for SMEs # Occupational Health Services (Medicals) - Preliminary Market Engagement - Information for Suppliers and Market Engagement for Appointment Management [Devon and Somerset Fire and Rescue Authority](https://tendernation.io/buyers/devon-and-somerset-fire-and-rescue-authority) Estimated value Not stated Published 4 Aug 2026 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Devon and Somerset Fire and Rescue Service (DSFRS) outsource Occupational Health Medical Services (Health Screening & Surveillance, Medical Examinations, Management Referrals and Professional Medical Advice and Representation). The current contract is due to expire on 31st October 2027, with no formal extensions available. We are currently developing the specification and procurement documentation for a replacement contract. We intend to commence the procurement process in November 2026. The future contract will have an initial four year term, with the option to extend up to a maximum term of ten years. A framework agreement will not be used for this procurement. We will be running a Competitive Flexible Procedure with the following stages (subject to change): Stage 1 - Procurement Specific Questionnaire (to include conditions of participation) - Pass or Fail (suppliers who pass will be invited to tender) ### Stage 2 - Invitation to Tender Stage 3 - Demonstration - Appointment Booking/Management System and Processes Stage 4 - Preferred Supplier (discussions and due diligence checks prior to award of the contract) The purpose of this advert is to both update the market on the above information and to invite suppliers to talk to us and show us their appointment booking/management system/processes. We have recently carried out a staff survey and there is a clear desire for colleagues to be able to easily book, view and reschedule their own appointments. We are also hoping to reduce the administrative burden on our internal People Services Department (Health and Wellbeing and Recruitment Teams), whilst providing them with appointment scheduling information for their oversight/monitoring role (for all appointment types). There can be challenges presented due to the amount of our firefighters being on-call (808 on-call firefighters and 530 wholetime). On-call firefighters usually have primary employment outside of our organisation. This can present limitations with their availability because of the notice that they need to provide to their primary employer and any other commitments they may have. They therefore need plenty of notice for appointments, can be difficult to get hold of and require appointment options that work for them. We are keen to improve the effectiveness and efficiency of appointment booking and management, including embracing any available technology to support this. We want to expand our knowledge in this area and therefore invite suppliers to discuss and/or show us the following: - Your method to allow staff to self-book, view and amend/reschedule their own appointments (if you have a self-book tool/app, we would be interested to see how this works, particularly for medicals where staff may be required to visit more than one clinician as part of their medical) or your approach to efficiently and effectively book, view and amend/reschedule appointments; - How staff are reminded to book or attend an appointment; - How staff who are not proactive with self-booking or are difficult to engage in your approach to appointment booking, are managed; - The appointment scheduling information provided to our internal contract management team and how this is accessed/provided; - Any other technology you may have that helps support efficient and effective appointment management. We anticipate seeing the most benefits with Firefighter Routine and New Recruit Medicals being self managed through an effective appointment management method (including any follow-up review/repeat test appointments that are required as a result of their medical). However, we would also be interested to see how management referrals, with differing levels of priority for an appointment, could be self managed. Here are indicative volumes based on the last three financial years of demand data: Firefighter Routine Medicals - Average 427 per year plus any repeat tests ### New Recruit Medicals - Average 87 per year ### Management Referrals - Average 238 per year The information gained will be used to inform our requirements and the evaluation approach. Read full description ## CPV classification Health services Source Find a Tender (UK) · Notice ocds-h6vhtk-04e943-2026-08-04T14:47:35+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04e943-2026-08-04T14:47:35+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Devon and Somerset Fire and Rescue Authority: past awards and live tenders](https://tendernation.io/buyers/devon-and-somerset-fire-and-rescue-authority) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [Social work services with accommodation – PROVINCIA DI IMPERIA per conto di PREFETTURA DI IMPERIA -Gara europea a procedura aperta per la conclusione di un accordo quadro per affidamento dei servizi di gestione di centri di accoglienza costituiti da SINGOLE UNITA' ABITATIVE con capienza massima di 50 posti. · Prefettura di Imperia · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-75de-70f5-9f0a-bdfc0ba520b7/italy-social-work-services-with-accommodation-provincia-di-imperia-per-conto) [Medical practice services – Usługi medyczne obejmujące profilaktyczne badania lekarskie (wstępne, okresowe, kontrolne, dodatkowe, sanitarno-epidemiologiczne, badania diagnostyczne, laboratoryjne, konsultacje specjalistyczne) żołnierzy i pracowników jednostek i instytucji z rejonu odpowiedzialności 24 WOG w Giżycku z podziałem na 4 zadania w 2027r. · 24 Wojskowy Oddział Gospodarczy · 16 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a156a9-7d95-70ec-8f76-458d7aa7a9e6/poland-medical-practice-services-uslugi-medyczne-obejmujace-profilaktyczne-b) [Services provided by nurses – servizio ausiliariato · I.N.M.I. Lazzaro Spallanzani · 26 days left · 14 Nov 2026](https://tendernation.io/opportunities/01a156a9-6516-7347-a350-180d3a55908e/italy-services-provided-by-nurses-servizio-ausiliariato) [Social services – Prestations d’insertion sociale et professionnelle par l’emploi de personnes rencontrant des difficultés d’accès ou de maintien dans l’emploi. · Mairie de Suresnes · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-63f0-7244-b886-26f1f32ff13b/france-social-services-prestations-dinsertion-sociale-et-professionnelle-pa) [Welfare services for children and young people – Einrichtung, Organisation und Betrieb einer Ganztagsferienbetreuung · Landkreis Diepholz · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7b3c-72d6-bf80-e1ddde45aeec/germany-welfare-services-for-children-and-young-people-einrichtung-organisa) [Social work and related services – Concesión servicio gestión residencia tercera edad · Ayuntamiento de Caparroso · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-896a-71b6-bdd0-bbc0602642c8/spain-social-work-and-related-services-concesion-servicio-gestion-residencia)