Source: https://tendernation.io/opportunities/01a13bc9-1b24-7335-a4bf-1a9783735cfd/software-communications-tool-request-for-information pending GB open procedure Suitable for SMEs # Software Communications Tool Request for Information [Animal and Plant Health Agency](https://tendernation.io/buyers/animal-and-plant-health-agency) Often single bidder Estimated value Not stated Published 5 Dec 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender APHA is seeking software solutions to enhance staff communication and soft skills. Our diverse workforce-including inspectors, scientists, and customer service teams-regularly interacts with stakeholders such as farmers and livestock keepers, where clear and empathetic communication is vital. We aim to procure tools that allow staff to practice real-life scenarios, identify early signs of escalation, and apply effective strategies to manage challenging interactions. This investment will help us build confidence, strengthen relationships, and deliver exceptional customer service. Please see attached the Request for Information. If you have any access issues, please email me: Please note that the contract start and end dates are just indicative. ## CPV classification Software package and information systems Source Find a Tender (UK) · Notice ocds-h6vhtk-05f00b-2025-12-05T15:54:53Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05f00b-2025-12-05T15:54:53Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Animal and Plant Health Agency: past awards and live tenders](https://tendernation.io/buyers/animal-and-plant-health-agency) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Registration Services Booking and Management System · Herefordshire Council · 27 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a14571-36b1-7388-87a9-27c78a201aee/registration-services-booking-and-management-system) [Fleet Management System · North East Derbyshire District Council · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a14495-83e7-7347-bd5f-302d644ecdf8/fleet-management-system) [The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider · South Yorkshire Mayoral Combined Authority · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a14427-96da-72c9-813b-873ea7454e67/the-peoples-network-e-bikes-customer-subscription-service-technology-and-fl) [Supply, Installation, Testing and Commissioning of Asset Performance Management System (APMS) in PESCO Bannu & Dera Ismail Khan Operation Circles Khyber Pakhtunkhwa Province · Peshawar Electric Supply Company · 51 days left · 8 Dec 2026](https://tendernation.io/opportunities/01a13e41-035c-7095-8855-8913fea8b965/supply-installation-testing-and-commissioning-of-asset-performance-management) [Software package and information systems – mixto de suministro suscripción Plataforma tecnológica de gestión de contenidos para gestión centralizada portales y páginas web para la Red Provincial de Comunicaciones de la Diputación de Almería, en modalidad de SAAS, con hosting y mantenimiento · Junta de Gobierno de la Diputación Provincial de Almería · 27 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe17-71a2-baf7-3a729fddc417/spain-software-package-and-information-systems-mixto-de-suministro-suscripci) [Medical software package – Zakup oprogramowania do zarządzania Zakładem Patomorfologii Katowickiego Centrum Onkologii · Katowickie Centrum Onkologii · 5 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a1420f-ff10-711e-b196-4735827541f2/poland-medical-software-package-zakup-oprogramowania-do-zarzadzania-zakladem)