Source: https://tendernation.io/opportunities/01a13bc8-5b31-70f0-8620-68378db319a1/intouch-system-renewal

awarded GB negotiated without publication procedure

# InTouch System Renewal

[NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)](https://tendernation.io/buyers/nhs-wales-shared-services-partnership-procurement-services-hosted-by-velindre-university-nhs-trust)

Estimated value

Not stated

Published

26 Nov 2025

Deadline

Rolling deadline

## About this tender

Hywel Dda University Health Board's (HDUHB) Digital Directorate have awarded a contract for an InTouch system and support renewal. InTouch allows patients to check-in to appointments themselves using wall mounted self-service kiosks at Cardigan and Aberaeron Integrated Care Centres. The system integrates with Wales Patient Access System (WPAS) to provide appointment information which can reduce queue times and lengths at the reception desk. The system provides estimated wait times and directs patients to their wait location which improves the overall patient experience whilst freeing up staff for other critical tasks.

## CPV classification

Software package and information systems License management software package

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05e8c8-2025-11-26T08:30:48Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05e8c8-2025-11-26T08:30:48Z)

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[Buyer profile NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust): past awards and live tenders](https://tendernation.io/buyers/nhs-wales-shared-services-partnership-procurement-services-hosted-by-velindre-university-nhs-trust) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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