Source: https://tendernation.io/opportunities/01a13bc7-ca75-71a2-9d5f-c9c5d966c6c5/dormant-assets-scheme-insolvency-solution

awarded GB open procedure Suitable for SMEs

# Dormant Assets Scheme Insolvency Solution

[Reclaim Fund Limited](https://tendernation.io/buyers/reclaim-fund-limited)

Estimated value

£1,500,000

Published

30 Jan 2026

Deadline

Closed

12 Dec 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, ‘live’ customers can be compensated through the firm’s insolvency practitioner.

RFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner’s reclaim service should it become apparent that a participant is facing a disorderly insolvency.

Activation of the B2C solution would be directed by RFL, based on information received from the participant’s insolvency practitioner and/or the FCA that confirms a disorderly insolvency.

RFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant’s insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it.

The BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines.

RFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that customers receive appropriate outcomes, and that appropriate service standards are achieved.

To view this notice, please click here:

[delta-esourcing.com/delta/viewNotice.html](https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1010809436)

Read full description

## CPV classification

Financial consultancy services Information technology services Auditing services Business and management consultancy and related services Call centre

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05e1de-2026-01-30T16:05:19Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05e1de-2026-01-30T16:05:19Z)

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