Source: https://tendernation.io/opportunities/01a13bc7-5de3-7202-9c9c-7ce070463135/it-help-desk-outsourcing awarded GB open procedure # IT Help Desk Outsourcing [Office of Rail and Road](https://tendernation.io/buyers/office-of-rail-and-road) Estimated value Not stated Published 11 Nov 2025 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available. Source Find a Tender (UK) · Notice ocds-h6vhtk-05de9f-2025-11-11T12:36:52Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05de9f-2025-11-11T12:36:52Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Office of Rail and Road: past awards and live tenders](https://tendernation.io/buyers/office-of-rail-and-road) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Post Office Branch - Porthleven · Post Office Limited · 87 days left · 13 Jan 2027](https://tendernation.io/opportunities/01a15476-5f26-7105-9baf-83f6228041ef/post-office-branch-porthleven) [Post Office Branch - Newlyn · Post Office Limited · 87 days left · 13 Jan 2027](https://tendernation.io/opportunities/01a15476-5f73-73e7-863c-621698162391/post-office-branch-newlyn) [Post Office Branch - Brabazon Road · Post Office Limited · 7 days left · 25 Oct 2026](https://tendernation.io/opportunities/01a15476-5fc3-71dc-b775-e86e4d62cd65/post-office-branch-brabazon-road) [Norwich City Verges Mowing 2026 · Norse Eastern Ltd · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15476-5fd9-70eb-b920-a66dc3e661e1/norwich-city-verges-mowing-2026) [Asbestos Management Framework · Home Group · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15476-5fff-736e-ae2e-0c8a400c7297/asbestos-management-framework)