Source: https://tendernation.io/opportunities/01a13bc5-cd32-72bf-88f7-7ccb56d040f8/realistic-training-simulation-system-for-fire-control-operators [Skip to main content](#main-content) pendingGBopen procedureSuitable for SMEs # Realistic Training Simulation System for Fire Control Operators [York and North Yorkshire Combined Authority](https://tendernation.io/buyers/york-and-north-yorkshire-combined-authority) Estimated value £40,000 Published 17 Oct 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender This project aims to procure a training system designed to enhance the preparedness and performance of fire control operators by simulating realistic emergency call scenarios. The system will replicate a wide range of incidents and caller behaviours, enabling operators to experience and respond to lifelike situations in a controlled environment. Objectives: - To provide fire control operators with immersive training experiences that closely mirror real-life emergency calls. - To improve decision-making, communication, and stress management skills under pressure. - To support continuous professional development through scenario-based learning. - To ensure consistency and quality in operator training across the service. Key Features Required: - A library of diverse, realistic call scenarios covering various incident types (e.g., fires, RTCs, medical emergencies, false alarms). - Interactive voice simulation with dynamic caller responses. - Scenario customisation to reflect local risks and operational procedures. - Performance tracking and feedback tools for trainers and trainees. - Integration capability with existing control room systems (if applicable). Expected Outcomes: - Enhanced operator confidence and competence in handling emergency calls. - Reduced response times and improved accuracy in call handling. - Strengthened resilience and adaptability in high-pressure situations. - A measurable uplift in training quality and operational readiness. Read full description ## CPV classification Training simulatorsSecurity, fire-fighting, police and defence equipmentSoftware package and information systems Source Find a Tender (UK) · Notice ocds-h6vhtk-05ceac-2025-10-17T11:40:13+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05ceac-2025-10-17T11:40:13+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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