Source: https://tendernation.io/opportunities/01a13bc5-7cf3-7219-8a84-2bcae6927625/pub24028-expression-of-interest-mental-wellbeing-support-helpline

pending GB open procedure Suitable for SMEs

# PUB24028 - Expression of Interest - Mental Wellbeing Support Helpline

[Torbay Council](https://tendernation.io/buyers/torbay-council)

Estimated value

£660,000

Published

13 Oct 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Torbay Council is exploring the market capability to contract with a supplier for delivery of a Mental Wellbeing Support Helpline. The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 01st April 2026 to 31st March 2029. This is not a new service and therefore any provider must have the capability and capacity to transfer both the functions and the staff (via TUPE transfer) for the 01 April 2026 should this be required. Any organisation expressing an interest in this Expression of Interest (EOI) opportunity will be automatically taken to the next procurement stage, and therefore should have the organisational capacity and capability to undertake a full procurement exercise, if required. Please refer to the Expression of Interest document for further details of requirements. Providers are required to first, express their interest against the opportunity on ProContract, then fully complete section B Expression of Interest Response, and return the EOI document. Completed EOI forms must be returned as an attachment through the ‘Messaging’ facility on this ProContract e-tendering system, or by email, to:  by 4:00pm on Monday 27th October 2025.

## CPV classification

Health and social work services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05ae86-2025-10-13T15:56:32+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05ae86-2025-10-13T15:56:32+01:00)

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