Source: https://tendernation.io/opportunities/01a13bc5-25bf-7144-bc6b-30606d62c1f4/supply-of-software-plus-associated-hardware-and-maintenance-services-for-a-digit

awarded GB negotiated without publication procedure

# Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

[West Midlands Trains Limited](https://tendernation.io/buyers/west-midlands-trains-limited)

Estimated value

Not stated

Published

7 Oct 2025

Deadline

Rolling deadline

## About this tender

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations. A 12 month direct award for the extension of services till 30th September 2026 will enable continuous access to the customer information systems and avoid disruption,

## CPV classification

Communication and multimedia software package

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05a9bc-2025-10-07T15:26:09+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05a9bc-2025-10-07T15:26:09+01:00)

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