Source: https://tendernation.io/opportunities/01a13bc5-1de8-7384-91ec-ce647759645a/critical-mobilising-system-equipment-support-sla

awarded GB negotiated without publication procedure

# Critical Mobilising System & Equipment Support SLA

[Cornwall Council](https://tendernation.io/buyers/cornwall-council)

Estimated value

Not stated

Published

7 Oct 2025

Deadline

Rolling deadline

## About this tender

The specification that applies to this quotation and any eventual contract is as below:

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall’s 31 Fire Stations and 9x Remote Sites, including Fire HQ. This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location. To include:

Fire Station – Alerting and mobilising equipment – hardware and software issues,

### GD92 / MG4 Principles (Emergency Communications Protocol)

(Fire Service) Firecoder installation/swap-outs using appropriate configuration files.

### Power Supply Unit failures, testing and swap-outs

(Fire Service) RPT1102 Transmitter Programming, testing and swap-outs

4g bearer alerting support, break/fix, e.g. Cradlepoints (IBR1700) faults/fixes

Airwave Radio ‘Plug and Play’ across various SAN equipment. E.g. SAN J

70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet.

Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations. E.g. Airbus SafeCommand

Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics

Coordinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites.

The CFRS has support provision for in-hours, so this SLA is critical to ensure any outage or failures outside of core working hours including the weekend is available when needed with adequate cover and resilience in the event of spate conditions.

Read full description

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05a970-2025-10-07T11:45:50+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05a970-2025-10-07T11:45:50+01:00)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Cornwall Council: past awards and live tenders](https://tendernation.io/buyers/cornwall-council)

## More tenders like this

[Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Design, supply, and Installation of Newbiggin Skatepark Extension · Newbiggin Town Council · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15552-19a2-7348-a5cc-3f5ae51ef934/design-supply-and-installation-of-newbiggin-skatepark-extension) [Tender for the design, supply, delivery and installation of a modular UNIT and associated works at ARC healthy living, irvinestown. peaceplus funded upgrade works · Fermanagh and Omagh District Council · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a15552-1b74-73ec-a6f6-a1af37959997/tender-for-the-design-supply-delivery-and-installation-of-a-modular-unit-and-a) [Architectural, design and building consultancy services - Dalby Visitor Centre · Forestry Commission · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15552-1b8a-7041-80fb-e4943876fc38/architectural-design-and-building-consultancy-services-dalby-visitor-centre) [QW Planned and Reactive Facilities Management Services · Qualifications Wales · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15552-1c32-72a6-a86e-45f144e2f84b/qw-planned-and-reactive-facilities-management-services) [ESPH AB RDC Sidley Depot (ESPH753) · Rother District Council · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a15552-1d19-7155-8fe0-0d917105fca8/esph-ab-rdc-sidley-depot-esph753)