Source: https://tendernation.io/opportunities/01a13bc4-c9f4-7279-81fe-8ac13ec6ddcf/strategic-partner-target-operating-model-for-digitisation

closed GB open procedure Reserved for SMEs and VCSEs

# Strategic Partner - Target Operating Model for Digitisation

[Stoke on Trent City Council](https://tendernation.io/buyers/stoke-on-trent-city-council)

Estimated value

£104,167

Published

10 Oct 2025

Deadline

Closed

24 Oct 2025

## Who can bid

- Reserved for SMEs and VCSEs

    Only small and medium-sized enterprises and voluntary, community and social enterprises can bid, so you are not competing with large firms.

    [PPN 005: reserving below-threshold procurements](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html)
- Open to suppliers based in the UK

    The buyer has limited bidding to suppliers with substantive operations in this area.

    [PPN 005: reserving by supplier location](https://www.gov.uk/government/publications/ppn-005-reserving-below-threshold-procurements/ppn-005-guide-to-reserving-below-threshold-html)
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/reserved-for-smes-and-vcses)

## About this tender

This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2.

Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation.

The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation.

The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services.

## CPV classification

Systems and technical consultancy services Business and management consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05a84e-2025-10-10T15:09:38+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05a84e-2025-10-10T15:09:38+01:00)

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[Buyer profile Stoke on Trent City Council: past awards and live tenders](https://tendernation.io/buyers/stoke-on-trent-city-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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