Source: https://tendernation.io/opportunities/01a13bc3-f278-711a-8390-5cb079d75015/information-technology-service-management-itsm-solution awarded GB open procedure # Information Technology Service Management (ITSM) Solution [Rotherham Borough Council](https://tendernation.io/buyers/rotherham-borough-council) Estimated value Not stated Published 23 Sept 2025 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management. Source Find a Tender (UK) · Notice ocds-h6vhtk-05a07f-2025-09-23T17:07:19+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05a07f-2025-09-23T17:07:19+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Rotherham Borough Council: past awards and live tenders](https://tendernation.io/buyers/rotherham-borough-council) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Hendon Library: School Libraries and Resources Service (SLRS) refit 2026/27 · London Borough of Barnet · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a154e4-41d4-73a3-9712-1003545b8a8c/hendon-library-school-libraries-and-resources-service-slrs-refit-202627) [Supply and Delivery of Grounds Machinery · Northern Ireland Housing Executive · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a154e4-43e1-7009-9f7c-436fa2a91825/supply-and-delivery-of-grounds-machinery) [Pest Control Services Concession 2027-30 (FH2610191) · The District Council of Folkestone and Hythe · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-44f9-7309-afae-daba3a678a46/pest-control-services-concession-2027-30-fh2610191) [NCC1999 NE Rural Growth Programme Evaluation · Northumberland County Council · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a154e4-464d-73d3-9c3e-e81aa703d9f0/ncc1999-ne-rural-growth-programme-evaluation) [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor)