Source: https://tendernation.io/opportunities/01a13bc3-63c8-7288-b183-bd3058df4e0f/person-centred-case-management-it-system pending GB open procedure Suitable for SMEs # Person Centred Case Management IT System [Devon & Somerset Fire & Rescue Authority](https://tendernation.io/buyers/devon-somerset-fire-rescue-authority) Estimated value Not stated Published 10 Sept 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Devon and Somerset Fire and Rescue Authority (DSFRA) requires a Person Centred Case Management IT system to support its Prevention Service. The prevention teams are currently recording data across multiple recording tools including in-house applications and spreadsheets. The prevention service is made up of the following teams with approximately 100 members of staff:  Home Fire Safety & Partnerships  Safeguarding  Fire Safety Interventions  Education and C&YP  Road Safety Education  Community Risk  Fire Investigation  Quality Assurance & Evaluation ### Home Fire Safety Team The team support members of the community in making their homes safe through targeted advice and home safety visits. Some visits are higher risk requiring an enhanced person-centred home safety visit. DSFRS will fit additional equipment based on individual needs and make safeguarding/welfare referrals where required. Home fire safety team have a partnership network within communities and work with partner agencies, community groups and initiatives; to ensure we reach the most vulnerable communities. Approximate number of referrals per year: c14000 Approximate number of visits per year: c16000 ### Safeguarding Team As a fire and rescue service we have a duty of care to report and act when there is a safeguarding concern with a child or vulnerable adult. During staff engagement with the public, individuals/teams may come across varying levels of complexity and issues that may raise concerns which are referred to the internal Safeguarding Team to assess and work alongside multi-agencies. Approximate number of referrals per year: c1500 ### Fire Safety Intervention Team Our Fire Safety Intervention Programme works with children and young people up to the age of 18, who play with or show an unhealthy interest in setting fires. ### Approximate number of referrals per year: c100 We are conducting early market engagement as we are looking to devise the scope of the new contract for case management software. We are looking toward suppliers in this market to help inform our decision making and would appreciate your views and insight on the services we are looking to procure. We are requesting that suppliers in this market complete a "Requirements Questionnaire" and return it to us via email no later than 5pm on 3rd October 2025. To request a copy of the "Requirements Questionnaire" document please email address: Pete Aighton () Read full description ## CPV classification Software package and information systems Source Find a Tender (UK) · Notice ocds-h6vhtk-0597a0-2025-09-10T14:25:26+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0597a0-2025-09-10T14:25:26+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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