Source: https://tendernation.io/opportunities/01a13bc3-3b43-7051-b4a3-4c4dfb14dbdd/sms-service pending GB open procedure Suitable for SMEs # SMS Service [Bournemouth University](https://tendernation.io/buyers/bournemouth-university) Open field Estimated value £80,000 Published 11 Sept 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Bournemouth University (“BU” or the “University”) has a requirement to replace its existing SMS solution which has reached end of life. SMS messages are used as part of a multi-channel communication approach to engage with students. Approximately 35,000 messages are sent each year. Scenarios where SMS communication is used include the following: - Automated messages to notify of timetable changes and cancellations - Applicant interview details - Appointment notifications and reminders - Wellbeing and engagement contact - Sports centre information and promotions - Urgent alerts to university first-aiders The replacement SMS service may include, but is not limited to, the features listed below: ### Core Functionality - Ability to convert email into SMS messages. - Extract subject/body and trim to SMS character limits. - Deliver to UK and international mobile phone numbers. - Ability to create custom message templates. - Replies matched to the originating outbound message and delivered to sender. - Ability to prioritise messages and specifically send high-priority alerts. ### Message Routing and Delivery - Retry failed messages and report failures. - Ability to schedule or delay delivery based on recipient time zone. - Ability to schedule messages on an ad-hoc or recurring basis. ### Logging and Reporting - Maintain logs of all messages sent and received. - Ability to view message stats, delivery success rates and errors. ### Compliance and Security - Potential to encrypt messages. - Provide means for recipients to opt out of SMS communications. - Ability to define retention periods for message history. ### Integration - Potential ability to integrate with other systems (e.g. case management, CRM). ### Administration and Support - Seamless access (preferably via Single Sign On) to system for message sending, receiving, managing users and viewing logs/reports. - Notification of failed messages and gateway issues. - Option to establish message quotas with notification when close to quota threshold. - Defined service-level agreement for support. Read full description ## CPV classification Software package and information systems Communication software package Electronic message and information services System and support services Source Find a Tender (UK) · Notice ocds-h6vhtk-0598e8-2025-09-11T16:46:04+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0598e8-2025-09-11T16:46:04+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Bournemouth University: past awards and live tenders](https://tendernation.io/buyers/bournemouth-university) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 3 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 4 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Information systems and servers – Доставка, изграждане, конфигуриране и поддържане на система за Управление на Информация за сигурност и на събития (SIEM) за Оперативен център за сигурност, интегрирана със съществуваща Hadoop система за въвеждане на допълнителни възможности за AI функции за информационна сигурност, разположена в инфраструктурата на проекта в УНСС, по проект ДИГД BG16RFPR002-1.014-0013-C01 с водеща организация УНСС · УНИВЕРСИТЕТ ЗА НАЦИОНАЛНО И СВЕТОВНО СТОПАНСТВО · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-4cfe-726a-b623-835bff227456/bulgaria-information-systems-and-servers-dostavka-izgrazdane-konfigurirane)