Source: https://tendernation.io/opportunities/01a13bc2-3617-7117-85a6-8a6c9c457807/iwm2526ape3466-audience-segmentation-development-project-for-imperial-war-mu

awarded GB open procedure Suitable for SMEs

# IWM/2526/APE/3466: Audience Segmentation Development Project for Imperial War Museums

[Imperial War Museums](https://tendernation.io/buyers/imperial-war-museums)

Estimated value

£112,500

Published

13 Nov 2025

Deadline

Closed

29 Sept 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Imperial War Museums (IWM) is seeking a research partner to develop a comprehensive and future-facing audience segmentation system. This new approach will replace our existing segmentation, created in 2015, and will be designed to reflect the full spectrum of IWM’s audiences-both current and potential.

The segmentation system should be transformational, enabling IWM to better understand and connect with diverse audience groups. It will inform and enhance decision-making across the organisation, supporting the development and promotion of public programming, exhibitions, events, digital content, and engagement initiatives.

We are looking for a partner who can deliver a bespoke segmentation model that is inclusive, actionable, and embedded across IWM. The model should support teams in communications, marketing, digital, learning, and programming, and help us reach new audiences while continuing to serve existing ones effectively.

This work will result in:

- A set of audience segments that reflect both engaged and potential audiences.
- A programme of internal engagement to ensure the segmentation is understood, adopted, and used across IWM.
- The successful partner will play a key role in helping IWM build a shared language around audiences, enabling us to deepen our impact and broaden our reach.

### Access Code : 45EC6EXH35

To view this notice, please click here:

[delta-esourcing.com/delta/viewNotice.html](https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=994139057)

Read full description

## CPV classification

Market and economic research; polling and statistics Market research services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0590c7-2025-11-13T12:05:21Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0590c7-2025-11-13T12:05:21Z)

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