Source: https://tendernation.io/opportunities/01a13bc1-b186-7149-834f-51d3c55df126/extension-patient-healthcare-communications-related-it-services

awarded GB restricted procedure

# Extension - Patient & Healthcare Communications & Related IT Services

[Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions](https://tendernation.io/buyers/surrey-and-borders-partnership-nhs-foundation-trust-on-behalf-of-nhs-commercial-solutions)

Estimated value

Not stated

Published

1 Sept 2025

Deadline

Rolling deadline

## Who can bid

- Split into 7 lots

    You can usually bid for just the lots you can deliver.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.

## About this tender

This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are -

F15: Voluntary ex ante transparency notice

### Notice identifier: 2025/S 000-049963

Procurement identifier (OCID): ocds-h6vhtk-058ad3

### Published 19 August 2025, 5:20pm

The details of the Framework Agreement are provided below.

NHS Commercial Solutions awarded this Framework Agreement following a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S145-358199).

Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years.

The Framework has been structured to incorporate ten lots of which seven were awarded. These are:

- Lot 1 Patient Messaging Services
- Lot 2 Medical Messaging Application (Pager Replacement)
- Lot 3 Kiosk Display (Digital Signage)
- Lot 4 Patient Check-In Management System
- Lot 5 Apps Development Services
- Lot 6 Social Marketing Services – Not awarded
- Lot 7 Video Conferencing System
- Lot 8 In-Patient Infotainment Management System– Not awarded
- Lot 9 Medical Representative Check-In Software System – Not awarded
- Lot 10 Bespoke Services

## CPV classification

IT services: consulting, software development, Internet and support Interactive voice response software package Video conferencing software package Telecommunications services Telephone and data transmission services Electronic mail services Call centre Radio, television, communication, telecommunication and related equipment Television and audio-visual equipment Wireless telecommunications system Software package and information systems Electronic message services Custom software development services Internet services Computer equipment and supplies Display screens Graphic display panels Display units Data services Development software package Software-related services Video-conferencing equipment Video conferencing software development services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-058ad3-2025-09-01T18:17:53+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-058ad3-2025-09-01T18:17:53+01:00)

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[Buyer profile Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions: past awards and live tenders](https://tendernation.io/buyers/surrey-and-borders-partnership-nhs-foundation-trust-on-behalf-of-nhs-commercial-solutions) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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